Privacy policy

Effective Date: August 15, 2025

Last Updated: August 15, 2025

1. Introduction

SoFlo Scents LLC is committed to safeguarding the privacy and security of the personal information of our customers and visitors to our website, [Insert Website URL] (the “Website”).

This Privacy Policy outlines the types of information we collect, how we use and protect it, and the circumstances under which it may be disclosed. By accessing or using our Website, you acknowledge and agree to the practices described herein. If you do not agree with the terms of this Privacy Policy, you must immediately discontinue use of our Website.

2. Information We Collect

a. Personal Information Provided by You

When you interact with our Website, including placing an order, creating an account, or contacting us, we may collect:

• Full name

• Email address

• Billing address and shipping address

• Telephone number

• Payment details (processed through secure third-party payment processors)

b. Automatically Collected Information

When you visit our Website, we may automatically collect:

• Internet Protocol (IP) address

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and navigation patterns

• Cookies and similar tracking technologies (see Section 6)

3. Purpose of Data Collection

We collect and process your information for the following purposes:

• To process, fulfill, and deliver orders

• To communicate with you regarding your orders, promotions, or updates

• To improve our Website’s functionality and user experience

• To conduct marketing, promotional, and advertising activities (subject to your preferences)

• To comply with legal obligations and prevent fraudulent or unauthorized activity

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information only as follows:

• Service Providers: Third-party vendors who perform functions such as payment processing, shipping, email delivery, marketing, and analytics.

• Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or governmental requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We employ commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enhance your browsing experience

• Analyze traffic and usage patterns

• Deliver relevant advertising

You may choose to disable cookies through your browser settings, but doing so may limit certain Website functionalities.

7. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Withdraw consent to our use of your personal information for marketing

• Request restrictions on processing

To exercise these rights, please contact us at the details provided in Section 10.

8. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect or store information from children.

9. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website following such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SoFlo Scents LLC

Email: sofloscents@gmail.com

Phone: (305) 984-4031

Address: 12973 SW 112th Street